When having issues connecting to the Wi-Fi please check the following items:
For Student / Staff:
- Verify that you are connecting to the correct Wi-Fi network. You should be connecting to SAU-19, and not the SAU-19 Guest network
- Verify that your username and password are correct, and you account is not flagged to require a password change. Student account password are valid for 750 days, staff account passwords are valid for 370 days. You can test your username / password by trying to log in here: https://adfs.sau19.org/adfs/ls/IdpInitiatedSignOn.aspx
If you need to change your password, directions can be found here: https://support.sau19.org/help/en-us/20-login-accounts-access/35-changing-your-school-password
- Verify that your device meets the minimum requirements for connecting to the school Wi-Fi. You can view the requirements here: https://support.sau19.org/help/en-us/98-accessing-district-wi-fi/350-connecting-a-staff-or-student-personal-device-to-the-wi-fi