Savvas can be very dependent on the browser used and the privacy settings on your device. Allow we have completed these steps for student devices at school, you may need to complete this on your teacher device or share the link to the student directions for completing this at home on their personal devices (SAU19 Knowledge Base - Savvas Realize - Difficulty Accessing Account). If you are having difficulty accessing your Savvas account, please try to correct try these setting changes:
The first thing to try is accessing Savvas from Schoology using a different browser. If not, you will need to enable some cookie settings and/or pop-up website settings. To do this, please follow the directions for the browser you are using. If your browser is not one of supported browser listed, you will need to locate and change the cookies permissions and pop-up exceptions on the browser you are using, similar to what is outlined below.
You can also try clicking on the 'Savvas Realize' button to open the Savvas Realize website in a new window. All the security and privacy settings will need to be adjusted to make this work.
Firefox:
1. Open Firefox.
2. On a Mac, Click on 'Firefox' from the top navigation menu and then select 'Preferences'. On a PC, click the gear and then select 'Manage more settings'.
Mac:
PC:
3. Click on 'Privacy & Security' from the left side bar.
4. Scroll until you see 'Cookies and Site Data' and then click on 'Manage Exceptions...".
5. Enter the following websites one-by-one into the 'Address of website' field and click on 'Allow'. Once all websites are added, click on 'Save Changes'.
6. Go back to the 'Privacy & Security' page and scroll down until you see 'Block pop-up windows' and click on 'Exceptions'.
7. Enter the following websites one-by-one into the 'Address of website' field and click on 'Allow'. Once all websites are added, click on 'Save Changes'.
Microsoft Edge:
1. Open Microsoft Edge.
2. On a Mac, Click on 'Microsoft Edge' from the top navigation menu and then select 'Preferences'. On a PC, click the three dots next to your profile image and then select 'Settings'.
Mac:
PC:
3. Click on 'Cookies and Site Permissions' from the left side bar.
4. Under 'Cookies and data stored', click on 'Manage and delete cookies and site data'.
5. Under 'Allow', click on 'Add'.
6. Enter the following websites one-by-one into the 'Site' field and click on 'Add'.
7. Go back to the 'Cookies and Site Permissions' page and scroll down until you see 'Pop-ups and redirects' and click on it.
8. Click 'Add'.
9. Enter the following websites one-by-one into the 'Site' field and click on 'Add'.
Try access fully logging out of your browser. Then log back in and try accessing your Savvas content again.
Sometimes content gets 'cut off' and you cannot see the students' work entirely. To correct this, use the Zoom features on your device to Zoom out, providing you will the ability view the item.
