Outlook Desktop App
1. Hover over an email in your email list.
2. Click the Flag icon to flag the email. If you want to customize the follow-up reminder, right-click on Flag the icon and choose from the menu.
3. If you set up an option for a follow-up reminder, you will receive a message to follow-up on that email in the top of your email on the date selected.
4. Once you have followed up with the email, click the Flag icon to mark the email as complete or right-click on the Flag icon and select Mark Complete. You will now see a green checkmark on the email in the email list.
Outlook Online App
1. Hover over an email in your email list.
2. Click the Flag icon to flag the email. If you want to customize the follow-up reminder, right-click on Flag the icon and choose from the menu.
3. If you set up an option for a follow-up reminder, you will receive a message to follow-up on that email in the top of your email on the date selected.
4. Once you have followed up with the email, click the Flag icon to mark the email as complete or right-click on the Flag icon and select Mark Complete. You will now see a checkmark on the email in the email list.