SAU19 has transitioned to Microsoft Teams for all of our virtual meetings.
We ask that parents participating in a virtual meeting with staff from SAU19 download and install the Microsoft Teams meeting application prior to trying to join the meeting. You can download the application from the Apple App store, the Google Play store, or from Microsoft directly using the links below.
Note: On laptop or desktop computers the Microsoft Teams meeting app is not required, You can join the call directly from any modern web browser.
- Microsoft Teams App on Google Play: https://play.google.com/store/apps/details?id=com.microsoft.teams&hl=en_US&gl=US
- Microsoft Teams on Apple App Store https://apps.apple.com/us/app/microsoft-teams/id1113153706
- Microsoft Teams Desktop App (Mac / Windows) [OPTIONAL] https://www.microsoft.com/en-us/microsoft-teams/download-app
Troubleshooting your connection to Microsoft Teams:
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Use your best connection
A wired network connection is best. When using a wireless connection, consider your distance from the router and obstacles in between that can affect your connection quality. **It is recommended that you disconnect from any VPN connections prior to joining a Teams call.
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Test your current Internet connection speed
If you are experiencing connectivity or bandwidth issues, you can run an Internet Speed Test to determine if the issue is your local home network.
- BEST: Connect via wired Ethernet to your home router.
- GOOD: 5GHz Wi-Fi provides internet at faster speeds, but to smaller areas of your house.
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OK: 2.4GHz Wi-Fi provides internet to a larger area, but sacrifices speed.
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Verify/Test Connectivity to Office 365 Services
This site gives you clear feedback for connectivity to Office 365 and provides suggestions on things you can do to improve the connectivity. (Network Performance for O365) -
Consider your bandwidth usage
Limit usage of other streaming services (e.g. Netflix, Hulu, YouTube, and Xbox Live.) - If your home network is experiencing issues, try: Joining a Teams meeting through your mobile phone using the Microsoft Teams app.